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In practice, this almost always results in a double opt-in procedure. Keyword: 'Address trading'.) Important: In the case of e-mail addresses generated via opt-in, check that they actually belong to the person who provided them. ('Personally' means that a declaration of consent submitted to a third party cannot be transferred. Only write to recipients who have personally given you permission to do so.To meet the transparency requirement for commercial mailings, the newsletter must contain a declaration that indicates where the address you wrote to came from and why you believe you are entitled to send newsletters to this address.The addressee must be able to tell which of his e-mail addresses was contacted.To avoid newsletters being categorized as spam, they need to meet at least the following formal requirements: Strict legal requirements apply to mass e-mails sent for commercial purposes ( Guidelines). Make sure that your e-mail systems meet these standards. Telekom expects compliance with technical standards when transmitting e-mails, as published by the Internet Engineering Task Force (IETF) of the Internet Society (ISOC), including the RFCs for SMTP, the 'Internet Message Format' and Forward-confirmed reverse DNS. You can find comprehensive information on using our e-mail services at. Telekoms AUP was published at /aup.en.html. What general information should I be aware of if I want to send mass e-mails?Īn Acceptable Use Policy (AUP) is a set of rules published by the owner of a network and operator of services that specifies the manner in which the network and services may be used. What IP ranges do the dial-ups and outbound mail servers use? I have reported an error and have not yet received confirmation. How can I reach the Postmaster for systems? Can I do anything to prevent this?Ĭan I use the systems mail filters too? My IP address is blocked due to spam that was forwarded by my server, but does not originate from me.

Why was the establishment of an SMTP connection rejected by the server? Why are e-mails from our server not accepted by the servers? Why do e-mails from our customers only arrive at addresses with a delay?

In the event of a fault, first check the logs of your SMTP server Secure your e-mail servers against misuse Manage the blacklists and whitelists proactively Requirements for smooth access to our e-mail exchanges How can I find out personal data for an e-mail address at ? What can I do?ĭo systems use greylisting, SPF or DKIM for e-mail filtering?

ONLINE DE WEBMAILER CODE

Use the ' ↑' above the headings on the right-hand edge to return to the relevant heading within the contentĬreate transparency when sending newslettersĪvoid your e-mails being regarded as spam, harmful code and phishingĭespite using the right address, the e-mail I have sent does not arrive. IP troubleshooting - troubleshooting at IP level Information on sending mass e-mails (e-mail marketing)

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